When will my Wreath or Centerpiece arrive?
When placing your order online, the checkout allows you to specify a ship date for each recipient. Ground shipments arrive in approximately 2-6 business days and is not a guaranteed service. If you prefer, expedited shipping options are available at checkout. Please keep in mind that the day your order ships out is not counted as one of the 2-6 shipping days, and only business days are counted as shipping days. Our checkout allows you to order now, select a later ship date, and get your Christmas shopping done early!
How long will the Christmas Wreath last?
Climate makes the biggest difference. In colder climates or northern states, our wreaths last about 6-8 weeks. So, wreaths delivered between November 1st and 15th, or later, should last through Christmas with proper care. Many of our customers in colder climates have let us know that their wreaths have lasted through March! In dry climates or southern states, our wreaths last about 4-6 weeks. So, wreaths delivered between November 15th and 30th, or later, should last through Christmas with proper care. Even in warmer climates, we have seen them last through the middle of January. We suggest you place your wreath outside to increase its longevity. When kept indoors, they will last about 3 weeks with proper care. For a long-lasting wreath, spritz the back of the wreath with water every two to three days. Evergreens will drink the water and you will find your wreath to be more fragrant and last longer.
Where is my order?
Once your order has been prepared to ship, you will receive an email with a tracking number. From there, you can track your shipment by visiting www.UPS.com and entering your tracking number to check the shipment. If you did not receive an email or are having trouble tracking your package, please call us toll-free at 1-888-426-0781 and we will be happy to assist you. If you created an account on our website, you can also log in and check the status of your order. All orders that have been shipped will have tracking numbers associated with them.
How do I hang my Christmas Wreath?
The metal frame on the back of the wreath will support a nail or screw on your door or side of your house. Any wreath hanger can be used if you don't want or can't put a nail or screw in your door. A word of advice if using a hanger: wrap the hanger with plastic wrap so your significant other doesn't get upset when it scratches your door and he or she has to repaint it next spring. If you don't, you can't say we didn't warn you! Take a moment to view our selection of Wreath Hangers.
Where do your boughs come from?
Most of the boughs we use are highland noble fir. These have an incredible blue appearance on the outer needles and are very attractive in Christmas wreaths. The boughs are cut from trees 15 to 30 years old. Trees produce a bough that can be harvested every two to three years. Washington State Department of Natural Resources has been making an effort for many years to manage noble fir growing areas and improve this reusable resources program. We have a select number of lowland farmers we buy our boughs from. Currently, we have 2,500 Christmas trees and bough trees on our farm. They are a few years old; not old enough to harvest, but growing strong.
Where do I find care information?
We provide care information for our wreaths and centerpieces directly on the box they are shipped in. It is printed directly on the inside flap of the box, so it is easy for your gift recipients to understand how to take care of their gift.
How big are your Christmas Wreaths?
The diameter of our Christmas wreaths measures approximately 26 inches, the perfect size for an exterior or interior three-foot-wide door. The total finished weight of the Christmas wreaths will be between six and seven pounds. Our Christmas wreaths are full and fluffy with a three-dimensional quality that makes them attractive from all angles. They are thicker and fuller than most Christmas wreaths you see on the market, allowing the decorations to be incorporated into the wreath.
Will my wreath look like the picture?
Actually, your wreath will look better than the website! Weighing 7 to 8 lbs. each, our wreaths are even fuller and more beautiful in person. All of our wreaths are handmade, for your order, here at the Farm. So, they are fresh and long-lasting. Our products are inspected twice for integrity and design qualities before being shipped. We take great pride in the quality and design of our products. If you are not completely satisfied, contact us and we will make every effort to make it right.
How should I care for my Centerpiece, Tree or Kissing Ball?
Caring for these products is actually quite easy, as they require very little upkeep. Care instructions are printed directly on the inside flap of the box, so they are easy for you and your gift recipients to find. With proper care, our centerpieces, trees, and kissing balls should last at least 3 weeks.
All greenery should be kept in a cool location, away from heat sources that may dry them out such as direct sunlight, heat vents, and open flames. Always keep centerpieces and trees away from ignition sources. Keep candle flames at least 4” away from the greenery. Never leave lit candles unattended.
Centerpiece or Orb: Upon arrival, add ½ cup of water to the center of the oasis foam. To properly care for your product, add another ½ cup water and spritz every 2-3 days. This brings out the fragrance.
Trees: Upon arrival, add up to 8 cups of water directly in the top of the tree (it’s best to move the tree to the kitchen counter in case of spills.) Our trees will soak up all that water. To properly care for your product, add another 1 cup or so of water and spritz every 2-3 days. This brings out the fragrance. Trees are shipped fairly dry to avoid damage during shipping.
Kissing Ball: Upon arrival, add up to 2 cups of water from the top. Add another ½ cup or so of water and spritz every 2-3 days. This brings out the fragrance. Kissing Balls are shipped fairly dry to avoid damage during shipping.
How should I care for my Wreath or Swag?
We recommend that you hang your wreath or swag outside because fresh air will extend the life of the natural product. Climate and direct sunlight drastically affect how long your wreath will last. Hanging your wreath in a cool location with a good amount of shade will help your wreath live longer. Some customers really want their wreath inside their home, and that is understandable. When placed indoors, they will last about 3 weeks when properly cared for.
All greenery should be kept away from heat sources that may dry them out such as direct sunlight, heat vents, and open flames. Always keep wreaths away from ignition sources.
Wreaths absorb moisture through their cut ends. To really increase the health and lifespan of your wreath, spritz the back of the wreath with water every 2-3 days. Evergreens will drink the water, and you will find your wreath to be more fragrant and last longer.
How should I care for my Garland?
We recommend that you hang your garland outside because fresh air will extend the life of this natural product. Climate and direct sunlight drastically affect how long your garland will last. Hanging your garland in a cool location with a good amount of shade will help your garland live longer. Some customers really want their garland inside their home, and that is understandable. When placed indoors, it will last about 3 weeks when properly cared for.
All greenery should be kept away from heat sources that may dry them out such as direct sunlight, heat vents, and open flames. Always keep garland away from ignition sources.
Garland absorbs moisture through their cut ends. To really increase the health and lifespan of your garland, spritz the cut ends with water every 2-3 days. Evergreens will drink the water, and you will find your garland to be more fragrant and last longer.